Additional Shipping Information
jessyfajascolombianas.com can ship all over the united states. We guarantee to ship your items using the shipping option you selected at the time of the order.
We ship items out 7-10 business day. Our delivery companies always strive to deliver your items in a timely manner however in case of a delay, please contact us and will be able to track your order and provide an estimated time of delivery.
up to 50$ cost
If the order amount is below $50.00 Orders above this amount delivered for free.
We ship items out 1-3 business day. Our delivery companies always strive to deliver your items in a timely manner however in case of a delay, please contact us and will be able to track your order and provide an estimated time of delivery.
Express services is not acceptable for free delivery
minimum order cost would be 50$
what should need to do ?
If your order shows delivered, but you did not receive it, please check your front and back door, or if you live in an apartment building, ask at the front desk. If you are unable to locate your package, please call your local Postal Office(s) and provide to them the tracking number. In most instances your package will be waiting for you there.
In case that the Postal Office is unable to locate your package, please contact us so we can open an investigation or and attempt to reship your items. A shipping label fee will be charged for reshipment depending on the weight of the item. We are not responsible for lost or stolen packages.
If you want to return product, please contact us to be issued a store credit. Shipping charges will be subtracted from the cost.
we will accept return product within 15 days
Please contact customer service (https://jessyfajascolombianas.com/contact/), so we can track your order and update you on the status. Please allow 2 business days for tracking information to updated in the USPS, UPS, or FedEx systems. If an item is on a manufacturer’s backorder, we will contact you and provide your options including waiting until the item is back in stock, or recommending an equivalent replacement